Frequently Asked Questions

How do you get a quote?

Send us your inquiry with information about the quantity, capacity and shape of USB you are interested in. These can be photos of your product, logo, colors, the more details you give us, the better.

Who does the project?

The project is made by our graphic designers, based on your guidelines.

How to order?

To begin with, we need to determine what your dream USB stick should look like, what quantities and capacities interest you. Our graphic designers will prepare the project, after which, after its approval, you can place the order.

How order process look like

  • Step 1 - We create a project based on the guidelines you send (product photos / logo / colors).
  • Step 2 - After approving the project, we make the samples, which takes about 4 business days. We send it to you for veriication - photos or directly to your hand.
  • Step 3 - After approving the samples, we proceed to the implementation of the entire order.
  • Step 4 - Quality control and shipment.

Can I get samples to check the quality?

We are able to send samples of our previous projects.

Can I put my company logo?

Sure, this is what we care about most, so that your company stays in the memories of contractors for a long time.

What is the minimum order quantity (MOQ)?

The minimum order is 100 pieces.

What USB flash drive capacities are available ?

1/2/4/8/16/32/64/128 GB

What is the quality of the chips placed inside the pendrive ?

We only use high quality brand chips such as Toshiba, Intel and Samsung.

How many days will it take to deliver the samples ?

Samples are ready after 4 days of project acceptance and order placement. We send samples of our previous projects immediately.

What is estimated date time to complete order ?

Completion dates depend on the quantity and level of complexity of the project. Usually it takes 4 business days for the first piece, and 12-15 business days for 100-2000 pieces, 15-20 business days for 5000 pieces.

How can I pay for the order ?

Payment terms are set individually.

Do the products have a warranty ?

Of course, the quality of our products is the highest, we guarantee 12 months waranty.

Quality control

100% of the goods undergo quality checks before they are sent to the customer.

Contact

  • Office: ul.Victorii 3/13
    80-299 Gdansk
    Poland
  • Phone: +48 600 880 370
  • Company: Zu Zone
    ul.victorii 3/13
    80-299 Gdansk
    Poland
  • NIP: 584-25-16-741
    REGON: 363868964

Kontakt

  • MAILbiuro@usb.zone
  • Tel: +48 600 880 370
  • Biuro: ul.Victorii 3/13
    80-299 Gdansk